About Us

Introduction

We focus on providing furniture products that combine functionality with thoughtful design, helping you create comfortable, harmonious, and practical living spaces. We prioritise product quality, shopping experience, and transparency, and continuously optimise services based on customer feedback.

1. Core Principles

Our approach is reflected in the following areas:

• Transparent Pricing
  Prices are displayed clearly on product and checkout pages, showing fees and charges to reduce potential misunderstandings.

• Functional Design
  Products are selected and designed to balance aesthetics, functionality, and everyday use.

• Convenient Shopping Experience
  Clear categories and intuitive page structures help customers efficiently find what they need.

• Quality Focus
  Products are generally designed and produced following applicable safety and quality standards.

2. Product Range

The platform mainly offers the following categories (examples):

• Outdoor structures and related accessories

• Outdoor seating products

• Outdoor storage and organisation solutions

Exact products and specifications are as displayed on the website. All items are selected to meet everyday use and market demand.

3. Pricing and Delivery

• Prices are shown on the checkout page and may include Australian Goods and Services Tax (GST) where applicable.

• Some orders may use a DDP (Delivered Duty Paid) delivery model.

• Estimated delivery times may vary due to logistics, weather, or other factors.

• For detailed rules, see the Delivery Policy and related pricing information pages.

4. Customer Rights

• Customers may, under applicable conditions, request returns, refunds, or exchanges in accordance with platform policies or Australian Consumer Law.

• If issues arise during product use, customers may seek a reasonable solution through after-sales support.

• Support staff provide assistance during business hours; response times may vary depending on inquiry type.

• These notes do not affect any statutory rights you may hold under Australian law.

5. Privacy and Data Protection

• The website generally uses encryption (e.g., TLS/SSL) to protect data transmission.

• Personal information is collected and used in line with the Privacy Act 1988 and Australian Privacy Principles (APPs).

• Data is mainly used for order processing, customer support, and platform operations.

• For further details, see the Privacy Policy and Cookie Policy.

6. Contact Details

For further inquiries regarding products or services, you can reach us via:

• Address: 6617 W Peck Dr, Glendale, AZ 85301-4917

• Phone: +1 (469) 236-6996

• Email: sav@mobirona.com

• Business Hours: Monday to Friday, 09:00–12:30 / 14:00–18:00 (CET)

We are committed to continually improving products and services, providing a transparent and compliant shopping environment in accordance with applicable laws and policies.