Additional Legal Information

Introduction

To provide Australian consumers with clear, reasonable, and compliant purchasing information, the following sections outline general arrangements relating to pricing, payment, delivery, returns, and data protection.
This information is intended to explain standard operational practices and does not limit or replace any statutory rights available under Australian law.

1. Service Scope

This information applies to the use of the following website and related services:

• Website: https://mobirona.com

• Target users: consumers located in Australia

Product prices are shown on the checkout page and may include applicable taxes.
Orders are generally handled under a Delivered Duty Paid (DDP) delivery arrangement, where applicable.

Under this model, additional duties or customs-related charges are typically not required at the time of delivery.
Any relevant cost details are presented during the ordering and checkout process.

2. Pricing and Tax Information

• The final payable amount is the price displayed on the order confirmation or checkout page

• Prices may include applicable taxes, such as GST, where required

• When DDP delivery is applied, import duties and related charges are usually included in the displayed price

• Pricing information is presented transparently based on known costs at the time of purchase

3. Order Processing and Delivery

• Dispatch location: United States

• Logistics providers: UPS, DHL, FedEx (depending on order arrangements)

After payment confirmation, orders generally enter processing within a reasonable working timeframe.
Estimated delivery times within Australia may vary, with longer transit times possible for remote areas.

Actual delivery timing can be affected by factors beyond direct control, including carrier operations, weather conditions, customs procedures, or other external circumstances.

4. Returns, Refunds, and After-Sales Matters

Eligibility for returns, refunds, or exchanges is assessed based on factors such as product type, order status, and specific circumstances.

Applicable procedures and requirements are outlined in the Returns, Refunds and Exchanges Policy published on the platform.
Where an after-sales request is submitted, relevant progress information may be provided within a reasonable scope.

Nothing in this section limits rights available under the Australian Consumer Law.

5. Payment and Data Protection

• Payments are generally processed by third-party providers that apply recognised industry security standards

• Full card details or sensitive payment data are not actively stored

• The website typically uses HTTPS encryption to reduce transmission risks

Personal information is collected and used in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
Where applicable, data handling also reflects relevant GDPR principles.

6. Customer Support

For after-sales requests or general assistance, users may refer to the relevant policy pages or contact support during published service hours using the available contact methods.

7. Privacy and User Rights

Under Australian law, users may, where applicable, have the right to:

• request access to personal information held

• request correction of inaccurate or incomplete data

• request deletion or restriction of use, subject to legal conditions

Requests relating to these rights may be submitted using the contact details provided below.

8. Legal Application and Dispute Resolution

The operation of the platform and related matters are generally subject to Australian law.

If a dispute arises, resolution is typically sought through good-faith discussion.
Where resolution cannot be reached, the matter may be referred to a court with appropriate jurisdiction in Australia.

9. Contact Details

For enquiries relating to this Additional Legal Information or platform-related matters, contact details are as follows:

• Address: 6617 W Peck Dr, Glendale, AZ 85301-4917

• Phone: +1 (469) 236-6996

• Email: sav@mobirona.com

• Business hours: Monday to Friday, 09:00–12:30 / 14:00–18:00 (CET)