Data Protection and Privacy Compliance Statement

Introduction

The protection of personal information is treated with care and attention.
This statement outlines the general principles, user rights, and compliance responsibilities under Australia’s data protection framework, helping users understand how personal information may be handled in a reasonable and lawful manner when services are provided.

1. Legal Framework and Purpose

In Australia, the collection, use, and disclosure of personal information are primarily governed by:

• the Privacy Act 1988

• the Australian Privacy Principles (APPs)

These laws and principles are designed to:

• support individual awareness and a degree of control over personal information

• promote transparency and fairness in data handling activities

• reduce the risk of misuse, loss, or unauthorised access to personal information

2. Scope of Application

This compliance statement generally applies to:

• activities conducted in connection with Australian-based operations

• personal information processed when offering goods or services to users in Australia

• data handling associated with websites, applications, or customer support interactions

Activities carried out purely for personal or household purposes are typically outside the scope of this statement.

3. Core Principles for Data Handling

When personal information is processed, the following principles are commonly observed:

• Lawful and transparent use: information is collected and used on a lawful basis and explained where appropriate

• Purpose limitation: data is handled only for clear and legitimate operational purposes

• Data minimisation: collection is limited to information that is reasonably necessary

• Accuracy: reasonable steps are taken to keep information up to date

• Appropriate retention: information is not kept longer than required for legal or operational reasons

• Security safeguards: technical and organisational measures are applied to reduce data security risks

4. User Rights

Under Australian privacy laws, users may, where applicable, have the right to:

• request access to personal information held about them

• request correction of inaccurate or incomplete information

• request deletion or restriction of use, subject to legal conditions

• raise questions or objections relating to specific data handling activities

Requests may be submitted using the contact details made available on the platform.

5. Compliance Responsibilities

In handling personal information, the following practices are generally applied:

• processing information in line with operational needs and legal requirements

• applying reasonable security controls, such as access management or encryption

• assessing potential data security incidents and taking remedial steps where appropriate

• maintaining records relevant to data handling activities

Whether additional actions are required depends on the specific circumstances and applicable legal obligations.

6. Cross-Border Data Processing

In certain situations, personal information may be stored or processed outside Australia.

Where this occurs, reasonable steps are taken to ensure that the information continues to receive appropriate protection and is handled in a manner consistent with Australian privacy requirements.

7. Oversight and Regulatory Outcomes

Privacy compliance in Australia is subject to oversight by relevant regulatory authorities.

Non-compliance with privacy laws may result in investigations, corrective actions, or other regulatory outcomes, depending on the nature and seriousness of the matter.

8. Why Compliance Matters

For users, effective privacy compliance may:

• improve understanding of how personal information is used

• support confidence when engaging with online services

For the platform, compliance may:

• reduce regulatory and operational risk

• support credibility and long-term stability

9. Contact Details

For enquiries relating to personal information handling, privacy matters, or user rights, contact:

• Email: sav@mobirona.com

Enquiries are reviewed and addressed based on the circumstances and applicable requirements, within a reasonable timeframe.