GST and DDP Pricing Policy

Introduction

This policy is intended to assist Australian consumers in understanding how product prices are structured, including the treatment of taxes, duties, and delivery arrangements.
It explains the general application of Goods and Services Tax (GST) and the Delivered Duty Paid (DDP) delivery model, where applicable.
Nothing in this policy limits rights that may be available under Australian law.

1. General Pricing Structure

Product prices are displayed during the checkout process and reflect the amount shown at the time an order is placed.

Where applicable, orders may be handled under a Delivered Duty Paid (DDP) delivery arrangement, allowing relevant taxes and charges to be calculated as part of the purchase process.

The final payable amount is the total confirmed on the checkout or order confirmation page.

2. Pricing Transparency

During checkout, key cost components may be presented, depending on the order details and delivery address. These may include:

• product price

• applicable Australian Goods and Services Tax (GST), where required

• delivery charges, where applicable

• import duties or customs-related costs, if already included

Displayed amounts are based on the information available at the time of purchase.

3. Australian GST Information

Orders delivered to Australia may be subject to GST in accordance with Australian taxation requirements.

Where applicable, GST may be included in the product price or reflected in the checkout total.
If tax rules or rates change, displayed pricing details may be adjusted accordingly.

In most cases, customers are not required to separately declare or remit GST that has already been included or collected as part of the transaction.

4. Delivered Duty Paid (DDP) Delivery

When the DDP delivery method applies:

• import duties and applicable taxes are generally managed during dispatch or customs clearance

• customers are typically not required to arrange customs procedures

• goods are delivered to the address provided at checkout

Delivery services may be carried out by third-party logistics providers such as DHL, UPS, or FedEx, depending on the order arrangement.

5. Shipping Costs and Delivery Timeframes

• Order processing: after payment confirmation, orders generally enter processing within a reasonable working timeframe

• Estimated delivery: delivery within Australia usually takes several business days from dispatch, with longer timeframes possible for remote locations

• Shipping charges: whether shipping fees apply, and the applicable amount, are shown at checkout

If delivery issues arise due to incorrect or incomplete address information provided by the customer, additional costs may apply.

6. Customs Documentation

For cross-border deliveries, shipments may include documentation required for transport and customs processing, such as:

• commercial invoices (electronic or physical)

• import or transport declarations

• labels or product information commonly required by the destination market

Documentation requirements may vary depending on the order and destination.

7. Invoices and Order Records

After checkout or order completion, customers may be able to access:

• the total order amount

• displayed tax and delivery information, where applicable

Electronic invoices or transaction records may be generated for personal reference, returns, or after-sales enquiries.

8. Policy Applicability

This GST and DDP Pricing Policy generally applies to:

• orders delivered to mainland Australia

• orders delivered to selected remote or island locations, subject to logistics availability

Availability may vary based on delivery address and carrier coverage.

9. Contact Information

For enquiries relating to pricing, GST, or DDP delivery arrangements, contact details are provided below:

• Address: 6617 W Peck Dr, Glendale, AZ 85301-4917

• Phone: +1 (469) 236-6996

• Email: sav@mobirona.com

• Business hours: Monday to Friday, 09:00–12:30 / 14:00–18:00 (CET)