Privacy Policy

Introduction

Thank you for accessing this website and its related services.
Privacy and personal information are handled with care and in accordance with applicable Australian privacy laws and recognised industry standards.
By accessing or using this website (including mobile access), you acknowledge that you have reviewed and understood this Privacy Policy.

1. Scope of Application

This Privacy Policy applies to personal information collected through interactions with this website, including but not limited to:

• Browsing, searching and using website content

• Placing orders, processing payments and arranging delivery

• Customer enquiries and after-sales assistance

• Returns, refunds, exchanges and dispute handling

Age notice:
Services are intended for individuals aged 18 years and over. Personal information relating to minors is not intentionally collected. Where such information is identified, reasonable steps may be taken to remove or anonymise it.

2. Types of Information Collected

Information is collected only where reasonably necessary for service-related purposes.

Information provided directly may include:

• Name

• Contact phone number

• Email address

• Shipping and billing address

• Order and transaction details

• Limited payment-related identifiers (excluding full card details)

Information collected automatically may include:

• IP address

• Device, browser and operating system information

• Access times and browsing activity

• Cookie and local storage preferences (where consent applies)

Sensitive personal information unrelated to service provision is not actively collected.

3. Purpose of Information Use

Personal information may be used for the following purposes:

• Order processing, payment handling, delivery and after-sales support

• Service-related communications

• Website functionality, performance and user experience improvement (often using aggregated or anonymised data)

• Compliance with legal, taxation or regulatory obligations

• Fraud prevention and misuse detection

Unless explicit consent is provided, personal information is generally not used for marketing or promotional activities.

4. Cookies and Similar Technologies

Where permitted by law, cookies or similar technologies may be used to:

• Support essential website functionality

• Remember language, region or display preferences

• Maintain shopping cart and checkout continuity

Cookie preferences may be managed or withdrawn through browser settings.
Disabling non-essential cookies generally does not affect core website functions but may limit certain personalised features.

5. Data Security Measures

Reasonable technical and organisational measures are applied to reduce the risk of unauthorised access, disclosure or misuse of personal information, including:

• Encrypted data transmission

• Access controls based on necessity

• System monitoring and maintenance

• Privacy and data protection awareness practices

No online system or network can be guaranteed to be completely secure.

6. Information Sharing

Where required for service operation, limited personal information may be shared with third parties such as:

• Payment service providers

• Logistics and delivery partners

• Technical, order management or customer support service providers

Such parties are expected to process information only for defined purposes and apply appropriate safeguards. Personal information is not sold to unrelated third parties.

7. Cross-Border Data Handling

In certain circumstances, personal information may be stored or processed outside Australia.
Where this occurs, reasonable steps are taken to ensure the information remains protected in accordance with applicable privacy laws and security standards.

8. Data Retention

• Order, transaction and accounting information may be retained for a reasonable period to meet legal or operational requirements

• Where information is no longer required for its original purpose, it may be deleted or anonymised where feasible, unless retention is legally required

9. Data Incident Response

If an event occurs that may affect personal information security, the situation will be assessed and addressed in line with applicable legal requirements, including notification where required.

10. Your Rights

Under applicable Australian privacy laws, you may have the right to:

• Request access to personal information held

• Request correction of inaccurate or incomplete information

• Request deletion or restriction of information use where applicable

Requests may be submitted using the contact details below and are generally addressed within a reasonable timeframe.

11. Contact Information

For questions regarding this Privacy Policy or personal information handling:

• Address: 6617 W PECK DR, GLENDALE, AZ 85301-4917

• Phone: +1 (469) 236-6996

• Email: sav@mobirona.com

• Business Hours: Monday to Friday 09:00–12:30 / 14:00–18:00 (CET)

12. Policy Updates

This Privacy Policy applies from the date of publication.
Adjustments may be made due to legal, operational or technical changes and may be published on this page or through other appropriate means. Periodic review is recommended.